Privacy policy
Privacy Policy
Last updated: July 14, 2026
Elariae operates this online store and website, including all related information, content, features, tools, products, and services, to provide you with a personalized shopping experience (the "Services").
Elariae is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy explains how we collect, use, and disclose your personal information when you access or use our Services, make a purchase or other transaction, or otherwise communicate with us.
If there is any conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, or disclosure of your personal information, this Privacy Policy will control.
Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understood how we collect, use, and disclose your personal information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we mean information that identifies you, relates to you, or can reasonably be associated with you or another person.
Personal information does not include information that has been anonymized or de-identified so that it can no longer reasonably identify you.
Depending on how you interact with our Services, your location, and applicable laws, we may collect or process the following categories of personal information:
Contact Information
Including your name, billing address, shipping address, phone number, and email address.
Financial Information
Including payment card details, debit card information, bank account information, payment method details, transaction details, payment confirmations, and other payment-related information.
Account Information
Including your username, password, security questions, preferences, and account settings.
Transaction Information
Including products you view, add to your cart, purchase, return, exchange, or cancel, as well as your purchase history.
Communications With Us
Including information you provide when contacting customer support or communicating with us.
Device Information
Including information about your device, browser, network connection, IP address, and other unique identifiers.
Usage Information
Including information about how and when you access or interact with our Services.
Sources of Personal Information
We may collect personal information from the following sources:
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Directly from you, when you create an account, use our Services, place an order, contact us, or otherwise provide information.
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Automatically through our Services, including through cookies and similar technologies.
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From our service providers, who collect or process information on our behalf.
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From business partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us, we may use your personal information for the following purposes:
Providing and Improving Our Services
We use your information to process orders, complete payments, manage your account, arrange shipping, handle returns and exchanges, remember your preferences, provide customer support, improve our Services, and personalize your shopping experience.
Marketing and Advertising
We may use your information to send promotional communications by email, SMS, or other channels, and to provide personalized advertising based on your interactions with our Services.
Security and Fraud Prevention
We use your information to protect our Services, verify accounts, process secure payments, detect fraud, investigate suspicious activity, and comply with applicable legal requirements.
Communicating With You
We use your information to respond to inquiries, provide customer service, and maintain our relationship with you.
Legal Obligations
We may use your information to comply with applicable laws, respond to legal requests, enforce our policies, and protect our rights and the rights of our customers and third parties.
How We Share Personal Information
We may share personal information with third parties for legitimate business purposes, including:
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Shopify and service providers that help us operate our business, such as payment processors, shipping providers, analytics providers, customer support providers, and cloud storage providers.
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Marketing and advertising partners to provide relevant advertising and promotional communications.
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Third parties when you request or authorize us to share your information.
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Affiliates or companies within our corporate group.
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Authorities or third parties when required by law, legal processes, or to protect our rights and the security of our Services.
Shopify
Our Services are hosted by Shopify, which collects and processes personal information about your use of our Services to provide and improve its platform.
Information submitted through our store may be shared with Shopify and other third parties located in countries other than your own in order to provide and improve the Services.
For more information about how Shopify uses your personal information and your privacy rights, please visit:
Third-Party Websites and Links
Our Services may contain links to third-party websites or online platforms.
We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies and terms of any third-party websites you visit.
Children's Privacy
Our Services are not intended for children.
We do not knowingly collect personal information from children under the age required by applicable law.
If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
Security and Retention of Your Information
We use reasonable measures to protect your personal information. However, no security system is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements and policies.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
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The right to access your personal information.
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The right to request deletion of your personal information.
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The right to correct inaccurate personal information.
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The right to request a copy of your personal information.
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The right to opt out of certain marketing communications.
You can unsubscribe from promotional emails at any time by using the unsubscribe link included in our communications.
If you are located in the European Economic Area or the United Kingdom, you may also have additional rights regarding restriction of processing, objection to processing, and withdrawal of consent.
Complaints
If you have concerns about how we process your personal information, please contact us using the information below.
Depending on your location, you may also have the right to file a complaint with your local data protection authority.
International Data Transfers
Your personal information may be transferred, stored, and processed outside your country of residence.
When transferring personal information internationally, we use appropriate safeguards required by applicable laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.
The updated version will be posted on this website with a revised "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Email: contact@elariae.com
Address:
5 Chemin de l'Hôpital
71480 Cuiseaux
France
For applicable data protection laws, Elariae is the data controller responsible for processing your personal information.